Home Trackers Updating Tracker Settings

Updating Tracker Settings

Last updated on Apr 02, 2026

Tracker settings can be adjusted on an ongoing basis to fit your requirements.

Accessing a Tracker's Settings

To access a tracker's settings, go to your Trackers page and click the manage icon for the tracker you want to update.

Updating Tracker Settings

To access a tracker's settings, go to your Trackers page and click the manage icon for the tracker you want to update.

Tracker settings that can be updated:

  • Name - the name used as reference for calls and reporting.
  • Call Forwarding Destination - the that we'll forward incoming calls to.
  • DNI Swap Target - the number on your site that we'll swap with the tracking number.
  • Campaign Settings -the campaign conditions to match for swapping the number.
  • Pool Size - upsize or downsize the size of a number pool.
  • Whisper Message - the whisper message played to the call receiver.
  • Recording Message - the message the caller hears before the call begins.

Once you're done editing the settings, press Update Settings and you're updates will be saved.