Tracker settings can be adjusted on an ongoing basis to fit your requirements.

### Accessing a Tracker's Settings

![](https://d2k1yc19c4o170.cloudfront.net/help-assets/docs/trackers-list.png)

To access a tracker's settings, go to your **Trackers** page and click the manage icon in the **Manage** column for the tracker you want to update.

### Updating Tracker Settings

![](https://d2k1yc19c4o170.cloudfront.net/help-assets/docs/tracker-settings.png)

**Tracker settings that can be updated:**

* **Tracker Name** - the name used as reference for calls and reporting.
* **Tracker Type** - whether the tracker is a Campaign, Number Pool, or Offline tracker.
* **DNI Swap Target** - the number on your site that we'll swap with the tracking number.
* **Number Pool Size** - upsize or downsize the size of a number pool.
* **Campaign Tracking Settings** - the campaign conditions to match for swapping the number.
* **Default Answered Call Value** - a value automatically applied to answered calls over two minutes. See [Attributing Call Value](https://help.calltracker.io/hc/ct/articles/attributing-call-value).
* **Inbound Call Handling** - forward calls to a single **Call Forwarding Destination** number, or hand them to a [Call Flow](https://help.calltracker.io/hc/ct/articles/call-flows-overview) for custom handling.
* **Pre-Call Whisper Message** - a short message played to whoever answers, which the caller cannot hear, so they know which campaign the call came from.
* **Recording & Caller Message** - turns on call recording, along with the message the caller hears before the call begins.
* **Transcribe Call Recordings** - turns on AI transcription for this tracker's calls. Only available when recording is enabled, since there has to be audio to transcribe.

Once you're done editing the settings, press **Update Settings** and your changes will be saved.

### AI Call Transcription

![](https://d2k1yc19c4o170.cloudfront.net/help-assets/docs/tracker-settings-recording.png)

With **Transcribe Call Recordings** enabled, every recorded call on this tracker is transcribed automatically. Calls are recorded with the caller and the person answering on separate audio channels, so the transcript reads as a conversation with each speaker labelled rather than one block of text.

The transcript appears on the call's details page under **Call Transcript**, and clicking any line jumps the recording to that moment.