Tags are useful to categorize your calls to support your business workflow and reporting needs. See more about tagging in Tags Overview.
Call Tags
Add Tag to a Call
Tags can be added to Calls on the Call Details view. In the Call Details section you'll see tags input to select from available tags in your company. Choosing the tag will automatically save the tag to the call.
Filter Calls by Tags
Call logs can be filtered by tags to support your workflow or reporting needs for a filtered export of your calls.
Calls by Tag Report
After adding Tags to your calls, you can then also view a report of your Calls by Tag.
