### Go to Billing

![](https://d2k1yc19c4o170.cloudfront.net/help-assets/docs/account-billing-card.png)

Click your name in the top right, choose **Manage Account**, then **Billing** in the left-hand menu.

This page shows your plan, the card you're currently paying with, your next billing date, and every invoice you've paid.

### Open the Card Form

There are two ways in, and both land on the same form:

* Under **Card on File**, click **Update Payment Method**.
* Or use the **Update Billing** menu at the top right and choose **Update Payment Method**.

### Enter the New Card

![](https://d2k1yc19c4o170.cloudfront.net/help-assets/docs/account-billing-update.png)

The form shows your **Current Card on File** at the top so you can check you're replacing the right one, then asks for:

* **Card number**, **Expiration date** and **Security code**
* **Name on Card**
* **Billing Address**

Fill it in and press the button at the bottom of the form. The new card replaces the old one immediately and is used for your next charge — there's nothing else to confirm, and no need to cancel anything first.

### Before Your Card Expires

The expiry date under **Card on File** is worth a glance now and again. A card that expires between billing dates means a failed charge, and a failed charge can interrupt service on tracking numbers your marketing depends on.

Update it as soon as the replacement arrives rather than waiting for a payment to fail.

### Checking a Charge

**Billing History** on the Billing page lists every invoice with its date, amount and status.

If an amount is higher than you expected, [Account Usage](https://help.calltracker.io/hc/ct/articles/account-usage-tracking-overview) breaks the same period down by company — tracking numbers, minutes, messages and transcription. The usual explanation is usage above your plan, or a tracking number still billing for a campaign that has ended. See [An Overview of Call Tracker Billing](https://help.calltracker.io/hc/ct/articles/an-overview-of-call-tracker-billing).

### Changing Plan or Cancelling

The same **Update Billing** menu holds **Change Plan** and **Cancel Subscription**. A plan change takes effect on your next billing date.

> **Note** Only account admins see Billing. If it isn't in your menu, you have a company-level role — ask whoever owns the account. See [Account User Management](https://help.calltracker.io/hc/ct/articles/account-user-management).